Refund policy

By placing an order through Vagody you are agreeing to the terms below. We set these policies to ensure that you are fully aware of our refund and return methods and procedures. These policies are applicable to (Australia) country.

A. 30 DAY RETURN POLICY

We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

B. RETURN PROCESS

To start a return, you can contact us at support@vagody.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

C. DAMAGED AND WRONG PRODUCTS OR ISSUES

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.
To return your product, you should contact our mail.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.

D. EXCHANGES

We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at support@vagody.com.

E. RESTOCKING FEE

We do not charge a restocking fee on returns.

F. REFUNDS

Inspection: Once we receive your return, it will be inspected to ensure it meets our return requirements.

Refund timing: If approved, your refund will be processed within 7 business days. It may take an additional 7 business days for the funds to appear on your original payment method, depending on your bank or payment provider.

If you have any questions regarding returns, refunds, or exchanges, please contact us at:

Store Name: Vagody

Customer Support: 9:00 am to 5:00 pm EST (Monday -Sunday)

Email: support@vagody.com

Phone: +1 502-300-6380

Address: 1000 Walden Crk Trce Spring Hill TN 37174 ,United States